Squashin’ Bugs.
November 7, 2007
OK, I just had to take a personal moment and fix the date on this template. It was displaying the date in European format 06.11.2007 instead of 11.06.07 like we do in America.
But I digress.
After the conference call with Alabanza/Navisite @ 6pm yesterday, I was promised a call-back, which came last night at 11pm. I worked with a very good tech (mark) to restore the old server to the point that I could get the files I needed to restore all the websites. I started that process last night and I’m about 10% migrated over. I anticipate it will take the better part of today and tonight to have the sites back up, but there will be some things that won’t be “pretty” yet. Since the sites are powered by databases they have to be moved manually and all the sites need to be reconnected to the database. This means you might get errors on the sites, even though they are “up” and responding.
Which brings me to the title of this post. We will be restoring all the sites to have files available to view first, and then I will go back through and squash the bugs and clean up the sites. You don’t need to email me with errors until after I have posted that I’m done, and then I’ll turn it over to you for an audit. Then you can e-mail me with any issues, and I’ll squish those bugs, too.
On a personal note, I want to thank everyone that sent a note of encouragement this week. I actually cried when I got this one:
Chelle,
I am sympathetic to your plight. I cannot imagine how stressed you must be after all you have been through. Believe me, I appreciate your control of the situation. I once heard someone say that the true measure of a person is to see how they react under real stress. You have passed the test!!!
I am pleased to say that your excellent explanation and instructions have enabled us to be up and running as if this never happened. Yes, we missed some e-mails but the world did not end. We will manage the situation.
Thank you for your professionalism in this trying time. I am now TOTALLY convinced that we should stay with you.
If you were here, I would give you a well-deserved hug.
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WOW. I have awesome clients. Thank you all for your patience and loyalty. I promise to do a better job of earning it in non-crisis times.
Please continue to let me know what you need. I’ll do my best to get everything fixed ASAP.
Chelle
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